The Secret to Scalable Leadership and Employee Engagement in Collections | Ep. 258
Description
How do you manage culture at scale without losing what makes your team special?
In this episode, Adam Parks talks with Brian Bowers, Co-Founder and CEO of Financial Recovery Services (FRS), about the real-world process of scaling organizational values and keeping culture alive across multiple locations.
From formalizing mission and values to empowering leaders with trust and autonomy, Brian shares how FRS built a culture framework that drives both compliance and engagement. This is a practical roadmap for anyone leading growth in collections or financial services.
Listen in for actionable strategies on scalable leadership, employee engagement in financial services, and culture management frameworks for agencies that stand the test of time.
Podcast Website:
https://receivablespodcast.com/videos/managing-culture-at-scale-bowers
Guest Website:
https://www.fin-rec.com/
Guest LinkedIn:
https://www.linkedin.com/in/brian-bowers-frs/
đź“ş Watch the Previous Episode with Brian Bowers on Debt Collection Strategies for a Digital-First Era: Receivables Podcast Episode 204
Managing Culture at Scale,
Scaling Organizational Values,
Culture Alignment across Teams,
Financial Recovery Services,
Brian Bowers,
Employee Engagement in Financial Services,
Scalable Leadership in Collections,
Culture Management Frameworks for Agencies,
Adam Parks,
Receivables Podcast
#ManagingCultureAtScale #BrianBowers #FinancialRecoveryServices
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